Position Overview: Campground Attendant
Are you passionate about the great outdoors and enjoy helping others create unforgettable experiences? Join our team as a BC Park Operator and be the friendly face and helping hand that makes every guest’s stay enjoyable and stress-free. This role is perfect for someone who thrives in customer service, loves nature, and values creating positive guest interactions.
Key Responsibilities
Customer Service Excellence:
- Greet campers warmly upon arrival, ensuring they feel welcome and informed about their stay.
- Respond promptly to guest inquiries and concerns, providing accurate information about campground amenities, local attractions, and safety guidelines.
- Handle reservations and check-ins/check-outs efficiently using a Point Of Sale System.
- Address and resolve guest issues with professionalism and a solutions-oriented approach.
Facility Maintenance:
- Cleaning of vacated campsites, public outhouses, day use areas, trails and park facilities.
- Monitor campground cleanliness and ensure facilities are cleaned and maintained to the park’s quality control plan.
- Conduct regular site inspections to ensure safety and comfort for all guests.
- Assist in managing firewood sales, and other campground services.
Community Engagement:
- Foster a welcoming and inclusive environment by promoting and communicating campground policies and ensuring all guests respect the shared spaces.
- Provide recommendations for outdoor activities, hiking trails, and local events to enhance the guest experience.
- Organize or assist with campground events, such as National Parks Day program activities and other holiday events.
Administrative Duties:
- Process payments, manage cash handling, and maintain accurate records.
- Assist in inventory tracking and restocking of supplies as needed.
- Problem solving basic IT issues.
- Report maintenance issues or emergencies promptly to the appropriate personnel.
Qualifications:
- Exceptional interpersonal skills with a customer-first mindset.
- Previous experience in hospitality, customer service, or outdoor recreation is highly desirable.
- Strong communication skills, both verbal and written.
- Ability to work independently and as part of a team in a fast-paced outdoor environment.
- Capable of working hands-on with computer applications to manage business processes daily (POS system, records, reporting).
- Possess basic operating and maintenance skills for minor repairs and upkeep of grounds and facilities such as small tools, landscaping equipment.
- Enthusiasm for nature and outdoor activities; knowledge of local flora, fauna, and trails is a plus.
- Physical ability to perform tasks such as walking, standing, lifting, and bending for extended periods.
- Willingness to work flexible hours, including weekends and holidays.
What We Offer:
- A dynamic work environment surrounded by nature.
- Opportunities to develop your skills in customer service, hospitality, and outdoor recreation.
- Competitive pay and benefits
- The chance to be a key part of creating memorable experiences for our guests.
Employment Duration:
- May 1 – Labor Day September , 2025 (Approx)
- Seasonal, Full-time (rotating shifts)
Compensations:
- Starting at $22.50/hour with opportunity to increase based on performance evaluation.
- Season/contract completion bonus.
- 4% Vacation pay paid bi-weekly
- On-site accommodation is provided if required.
- Access to recreation equipment and camping in the campgrounds operated by Sandstorm North Contracting.
Company Values:
- Above all, we commit to fostering personal development and growth for all team members.
- Furthermore, we dedicate ourselves to preserving and enhancing parks for the enjoyment of local communities and future generations.
- Moreover, we uphold a positive and inclusive workplace culture that genuinely celebrates diversity.
If you are genuinely passionate about the outdoors, relish working with people, and aspire to make a positive impact in your community, we enthusiastically encourage you to apply for this exciting opportunity to join our team as a Campground Attendant at SNC.
Explore Our Campgrounds
Upload Application
If you’re ready to bring your love for the outdoors and passion for customer service to our team, we want to hear from you! Please submit your resume and a brief cover letter explaining why you’re the perfect fit for this role.
*If the form fails, then e-mail info@sandstormnorth.ca directly.
Read about our Company Culture or Ask Us Questions